The Alts Hotel | Hotel in Palembang

| 8.1 (28 Reviews) | 8 Bathrooms 33 Guests

Hotel in Palembang

Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well located in the city center. Featuring an infinity pool and spa, it also houses a business center and fitness facilities. A tea/coffee maker, mini-bar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.

The Alts Hotel is located in Palembang.

This 223 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Barbecue/Outdoor Cooking, Pool, and several others. This is a 5 star rated property and has over 28 reviews with the average score of 8.1 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 223 Bedrooms Hotel if you want to learn more about this place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This The Alts Hotel in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alts Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Kids' meals

Fruit

Snack bar

Wine/Champagne

Coffee house on site

Parking

Free parking

Accessible parking

Parking on site

Parking

Parking garage

Private Parking

Accessibility

Wheelchair accessible

Activities

Fitness classes

Personal trainer

Spa/Wellness packages

Spa lounge/Relaxation area

Yoga classes

Steam room

Locker rooms

Spa facilities

Live music/Performance

Nightclub/DJ

Sauna

Fitness center

Fitness

Massage

Massage chair

Live sports events (broadcast)

General

Elevator

Air conditioning

Wifi in all areas

Heating

Smoke-free property

Designated smoking area

Safe

Family rooms

Non-smoking rooms

Facilities for disabled guests

Guest Services

Ironing service

Business center

Dry cleaning

Baggage storage

Valet parking

Airport shuttle

Laundry

Shuttle service (additional charge)

Fax/Photocopying

Concierge

Suit press

Private check-in/out

Car rental

Shuttle service

Airport shuttle (additional charge)

24-hour front desk

Express check-in/out

Daily housekeeping

Meeting/Banquet facilities

Room service

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Garden

Outdoor pool

Sun deck

BBQ facilities

Outdoor pool (year-round)

Security/Safety

Key card access

CCTV outside property

Smoke alarms

CCTV in common areas

Fire extinguishers

Security alarm

Key access

24-hour security

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Food can be delivered to guest accommodation

Hand sanitizer in guest accommodation and common areas

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Thermometers for guests provided by property

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Spa

Beach chairs/Loungers

Swimming pool

Infinity pool

Pool bar

Transportation/Shuttle

Airport drop-off

Airport pickup

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that the property will send guests a credit card authorization form after they book to guarantee the reservation, please note, credit card used for reservation must be valid at time of arrival. if the credit card used during reservation is declined the reservation will be canceled, it is a mandatory show to us antigen result who stays 3 days or moreguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.89

Location:

8.55

Staff:

8.42

Facilities:

8.01

Comfort:

8.22

Cleanliness:

8.09

Madra

Aug 26, 2025 07:00:00 AM

Review Score: 9

France

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Type: Suite Room Size: 54 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Fruit, Minibar, Tea/Coffee maker Bathroom Shampoo, Shower cap, Slippers, Bathtub or shower, Bathtub, Toilet, Towels, Toilet paper, Private bathroom, Bidet, Shower, Conditioner, Walk-in shower, Toothbrush, Free toiletries, Body soap, Hairdryer, Bathrobe General Private entrance, Key card access, Air conditioning, Fire extinguisher, Trash cans, Key access, Safe, Ironing facilities, Carpeted, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Flat-screen TV Kitchen Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Sofa, Desk View View, City view, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet Accessibility Adapted bath, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Raised toilet, Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Feather pillow, Drying rack for clothing, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels, Infinity Pool, Pool with a view Physical distancing Single-room AC for guest accommodation
Superior Double Room Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Shampoo, Shower cap, Slippers, Toilet, Towels, Toilet paper, Private bathroom, Bidet, Shower, Conditioner, Walk-in shower, Toothbrush, Free toiletries, Body soap, Hairdryer General Key card access, Air conditioning, Fire extinguisher, Trash cans, Interconnecting room(s) available, Safe, Key access, Ironing facilities, Carpeted, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Flat-screen TV Kitchen Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sofa, Desk View View, City view, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet Accessibility Adapted bath, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Raised toilet, Entire unit located on ground floor Room Amenities Drying rack for clothing, Feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Infinity Pool, Pool with a view Physical distancing Single-room AC for guest accommodation
Superior Twin Room Room Type: Twin Room Size: 24 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Shampoo, Shower cap, Slippers, Toilet, Towels, Toilet paper, Private bathroom, Bidet, Shower, Conditioner, Walk-in shower, Toothbrush, Free toiletries, Body soap, Hairdryer General Key card access, Air conditioning, Fire extinguisher, Trash cans, Interconnecting room(s) available, Safe, Key access, Ironing facilities, Carpeted, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Flat-screen TV Kitchen Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sofa, Desk View View, City view, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet Accessibility Adapted bath, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Raised toilet, Entire unit located on ground floor Room Amenities Drying rack for clothing, Feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Infinity Pool, Pool with a view Physical distancing Single-room AC for guest accommodation
Deluxe Double Room Room Type: Double Room Size: 29 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Shampoo, Shower cap, Slippers, Toilet, Towels, Toilet paper, Private bathroom, Bidet, Shower, Conditioner, Walk-in shower, Toothbrush, Free toiletries, Body soap, Hairdryer General Key card access, Air conditioning, Fire extinguisher, Trash cans, Key access, Safe, Ironing facilities, Hardwood or parquet floors, Carpeted, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Flat-screen TV Kitchen Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Sofa, Desk View View, City view, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet Accessibility Adapted bath, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Raised toilet, Entire unit located on ground floor Room Amenities Drying rack for clothing, Feather pillow, Clothes rack, Socket near the bed Pool and Spa Pool towels, Infinity Pool, Pool with a view Physical distancing Single-room AC for guest accommodation
Deluxe Premier Room Type: Double Room Size: 31 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Shampoo, Shower cap, Slippers, Toilet, Towels, Toilet paper, Private bathroom, Bidet, Shower, Conditioner, Walk-in shower, Toothbrush, Free toiletries, Body soap, Hairdryer, Bathrobe General Key card access, Air conditioning, Fire extinguisher, Trash cans, Key access, Safe, Ironing facilities, Hardwood or parquet floors, Carpeted, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Flat-screen TV Kitchen Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Sofa, Desk Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet View City view, Landmark view Accessibility Adapted bath, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Raised toilet, Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Feather pillow, Drying rack for clothing, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels, Infinity Pool, Pool with a view Physical distancing Single-room AC for guest accommodation
Deluxe Cabana Room Type: Double Room Size: 33 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Shampoo, Shower cap, Slippers, Toilet, Towels, Toilet paper, Private bathroom, Bidet, Shower, Conditioner, Walk-in shower, Toothbrush, Free toiletries, Body soap, Hairdryer General Key card access, Air conditioning, Fire extinguisher, Trash cans, Key access, Safe, Ironing facilities, Hardwood or parquet floors, Carpeted, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Flat-screen TV Kitchen Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Sofa, Desk Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet View Garden view, Landmark view Outdoors Terrace Accessibility Adapted bath, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Raised toilet, Entire unit located on ground floor Room Amenities Clothes rack, Feather pillow, Drying rack for clothing, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels, Infinity Pool, Pool with a view Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room Room Type: Twin 2 Twin bed(s) Bed
Deluxe Double Room Room Type: Double 1 King bed(s) Bed
Junior Suite New Room Type: Family 1 King bed(s) Bed
Premier Corner Room Type: Double 1 King bed(s) Bed
Grand Suite Room Type: Suite 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Shower cap, Slippers, Bathtub or shower, Bathtub, Toilet, Toilet paper, Toothbrush, Free toiletries, Hairdryer General Key card access, Air conditioning, Trash cans, Interconnecting room(s) available, Safe, Key access, Ironing facilities, Carpeted Media & Technology Telephone, TV Living Area Sofa Services Wake-up service Kitchen Dryer Bedroom Wardrobe or closet

FAQ's

Is this The Alts Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Alts Hotel?

Check-in time for The Alts Hotel starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Alts Hotel have a swimming pool?

Yes, this The Alts Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Alts Hotel?

Best-rates for the The Alts Hotel starts from $57 per night with includes Spa, Restaurant, Internet, Laundry, Fireplace/Heating, Air Conditioner, Parking, Ocean View, Balcony/Terrace, Oceanfront, Business Services, Sports/Activities, Guest Services, Entertainment, Breakfast, Child Friendly, Barbecue/Outdoor Cooking, Pool, Designated Smoking Area, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Bar, View, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Alts Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Alts Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alts Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Alts Hotel?

Based on the information reported by the owner or manager, the The Alts Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Alts Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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