Sheraton Surabaya Hotel & Towers | Hotel in Surabaya

| 8.5 (267 Reviews) | 20 Bathrooms 62 Guests

Surabaya Hotel | Sheraton Surabaya Hotel & Towers

Hotel in Surabaya

Located in the city center, the eco-friendly accommodations Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property features an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colors and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a mini-bar. The private bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 3.1 mi from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.

Sheraton Surabaya Hotel & Towers is located in Surabaya.

This 322 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Restaurant, Child Friendly, and several others. This is a 5 star rated property and has over 267 reviews with the average score of 8.5 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 322 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Surabaya Hotel & Towers in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Surabaya Hotel & Towers”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Kids' meals

Kid-friendly buffet

Wine/Champagne

Special diet meals (on request)

Breakfast in the room

Coffee house on site

Snack bar

Restaurant

Fruit

Parking

Private Parking

Parking on site

Parking garage

Parking

Activities

Fitness center

Sauna

Locker rooms

Tennis equipment

Hot tub/Jacuzzi

Live music/Performance

Happy hour

Live sports events (broadcast)

Massage

Hot spring bath

Personal trainer

Spa lounge/Relaxation area

Steam room

Foot bath

Fitness

Water sports facilities on site

Tennis court

Spa/Wellness packages

Entertainment

Baby safety gates

General

Safe

Designated smoking area

Non-smoking rooms

Elevator

Soundproof rooms

Air conditioning

Wifi in all areas

Facilities for disabled guests

Family rooms

Guest Services

Shuttle service

Meeting/Banquet facilities

Tour desk

Room service

Packed lunches

Shuttle service (additional charge)

Daily housekeeping

Laundry

Valet parking

Business center

24-hour front desk

Car rental

Baggage storage

Dry cleaning

Concierge

Express check-in/out

Lockers

Ironing service

Suit press

Airport shuttle

Private check-in/out

Airport shuttle (additional charge)

Fax/Photocopying

ATM on site

Currency exchange

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Terrace

Outdoor pool

Garden

Security/Safety

Fire extinguishers

Key access

Smoke alarms

24-hour security

CCTV outside property

Key card access

CCTV in common areas

Security alarm

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Delivered food covered securely

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Breakfast to-go containers

Access to healthcare professionals

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

First aid kits available

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Beach chairs/Loungers

Swimming pool

Kids' pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.54

Location:

9.45

Staff:

9.42

Facilities:

8.8

Comfort:

9.15

Cleanliness:

9.13

Brett

Feb 1, 2026 08:00:00 AM

Review Score: 10

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Every person we interacted with were super friendly and very helpful. the breakfast buffet was amazing, especially the recommendation to try rawon sapi.

Negative: The apartments need a little updating.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room - Newly Renovated Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products View City view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room - Newly Renovated Room Type: Twin Room Size: 36 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Premium Deluxe Twin Room Room Type: Twin Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products, Coffee machine Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Club King Room Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Club Twin Room Room Type: Twin Room Size: 36 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products, Coffee machine Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Junior Suite Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Sitting area, Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products, Coffee machine Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Executive Suite Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Sitting area, Desk View City view, View, Garden view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products, Coffee machine Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Royal Suite Room Type: Suite Room Size: 120 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Guest bathroom, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Coffee machine, Electric kettle Outdoors Balcony, Outdoor dining area Living Area Dining area, Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view, Landmark view, View, Garden view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Presidential Suite Room Type: Suite Room Size: 240 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Bathtub or shower, Shower cap, Bidet, Free toiletries, Toothbrush, Shampoo, Guest bathroom, Body soap, Hairdryer, Bathtub, Towels, Spa tub, Toilet, Private bathroom, Toilet paper, Slippers, Conditioner, Bathrobe General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Coffee machine, Electric kettle Outdoors Balcony, Outdoor dining area Living Area Dining area, Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view, Landmark view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Premium Deluxe King Room Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Sitting area, Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Cleaning products, Coffee machine Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
One-Bedroom Apartment Room Type: Double Room Size: 69 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Guest bathroom, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Microwave, Coffee machine, Electric kettle, Refrigerator Living Area Dining area, Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs View City view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed Cleanliness & disinfection Hand sanitizer
Two-Bedroom Apartment Room Type: Double Room Size: 109 m² 2 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Guest bathroom, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Microwave, Coffee machine, Electric kettle, Refrigerator Living Area Dining area, Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs View City view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed Cleanliness & disinfection Hand sanitizer
Three-Bedroom Apartment Room Type: Double Room Size: 138 m² 2 Twin bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Guest bathroom, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Microwave, Coffee machine, Electric kettle, Refrigerator Living Area Dining area, Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs View City view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed Cleanliness & disinfection Hand sanitizer
Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Guest bathroom, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush Media & Technology Telephone, Satellite channels, TV, Flat-screen TV General Iron, Interconnecting room(s) available, Smoke Alarm, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Microwave, Coffee machine, Electric kettle, Refrigerator Outdoors Balcony Living Area Dining area, Sofa, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs View City view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Two-Bedroom Ambassador Suite - Club Lounge Access Room Type: Suite Room Size: 210 m² 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Guest bathroom, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Microwave, Coffee machine, Electric kettle, Refrigerator Outdoors Balcony, Outdoor dining area Living Area Dining area, Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Two-Bedroom Ambassador Suite - Club Lounge Access Room Type: Suite Room Size: 210 m² 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Shower, Towels, Bathtub or shower, Shower cap, Shampoo, Toilet, Body soap, Guest bathroom, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Bathrobe, Toothbrush General Iron, Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Ironing facilities, Fire extinguisher, Air conditioning, Carpeted Media & Technology Telephone, Satellite channels, TV, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Kitchenette, Cleaning products, Dining table, Microwave, Coffee machine, Electric kettle, Refrigerator Living Area Dining area, Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view Accessibility Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Junior King Suite - Club Lounge Access Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Shower, Free toiletries, Private bathroom Living Area Desk Kitchen Coffee machine View City view

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $106 per night with includes Designated Smoking Area, View, Accessibility, Wellness Facilities, Bar, Parking, Guest Services, Entertainment, Breakfast, Internet, Air Conditioner, Security/Safety, Business Services, Sports/Activities, Restaurant, Child Friendly, Hot Tub, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Spa, Laundry, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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