Platinum Hotel Tunjungan Surabaya | Hotel in Surabaya

| 8.7 (330 Reviews) | 8 Bathrooms 16 Guests

Surabaya Hotel | Platinum Hotel Tunjungan Surabaya

Hotel in Surabaya

Located in Surabaya, a 19-minute walk from Sharp Bamboo Monument, Platinum Hotel Tunjungan Surabaya provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Providing a restaurant, the property also features a terrace, as well as a sauna. The property has room service, a 24-hour front desk and currency exchange for guests. At the hotel every room has air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms are equipped with an electric tea pot, while some rooms will provide you with a kitchenette with a fridge, a dishwasher and a microwave. All guest rooms include a desk. Breakfast is available, and includes buffet, continental and Asian options. Popular points of interest near Platinum Hotel Tunjungan Surabaya include Submarine Monument, Gubeng Train Station and Pasar Turi Train Station Surabaya. Juanda International Airport is 11 miles away, and the property offers a paid airport shuttle service.

Platinum Hotel Tunjungan Surabaya is located in Surabaya.

This 302 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Restaurant, Guest Services, and several others. This is a 4 star rated property and has over 330 reviews with the average score of 8.7 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 302 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Platinum Hotel Tunjungan Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Platinum Hotel Tunjungan Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Laundry

Facility Overview

Breakfast

Snack bar

Fruit

Wine/Champagne

Breakfast in the room

Restaurant

Parking

Parking on site

Private Parking

Parking garage

Free parking

Parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Activities

Back massage

Fitness

Hot tub/Jacuzzi

Sauna

Neck massage

Massage

Full-body massage

Spa facilities

Spa/Wellness packages

Fitness center

Couples' massage

Head massage

Spa lounge/Relaxation area

Evening entertainment

Foot massage

General

Facilities for disabled guests

Designated smoking area

Non-smoking rooms

Elevator

Air conditioning

Family rooms

Safe

Guest Services

Shuttle service

Shuttle service (additional charge)

Currency exchange

Concierge

Dry cleaning

Baggage storage

Babysitting/Child services

24-hour front desk

Airport shuttle

Airport shuttle (additional charge)

Daily housekeeping

Express check-in/out

Room service

Laundry

Meeting/Banquet facilities

Ironing service

Invoice provided

Outdoors

Outdoor pool (seasonal)

Terrace

Outdoor pool (year-round)

Outdoor pool

Security/Safety

24-hour security

Fire extinguishers

Key card access

CCTV outside property

Key access

Smoke alarms

CCTV in common areas

Security alarm

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Breakfast to-go containers

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

First aid kits available

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.97

Location:

9.36

Staff:

9.38

Facilities:

9.2

Comfort:

9.3

Cleanliness:

9.36

Lauren

Feb 21, 2026 08:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The hotel was nice and clean, and the staff were very friendly. It was in a good location and near to a shopping mall. We used the spa facilities which were very nice.

Negative: The breakfast was cold, but some parts were still enjoyable.

See All Reviews

Room Arrangement

Room Info	Facilities
Business Double Room Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Internet Internet facilities Bathroom Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Key card access, Smoke Alarm, Air conditioning, Trash cans, Key access, Hardwood or parquet floors, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sitting area, Desk Bedroom Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Business Twin Room Room Type: Twin Room Size: 26 m² 2 Twin bed(s) Bed	Internet Internet facilities Bathroom Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Key card access, Air conditioning, Smoke Alarm, Trash cans, Key access, Interconnecting room(s) available, Hardwood or parquet floors, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sitting area, Desk Bedroom Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Deluxe Double Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Internet Internet facilities Bathroom Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Key card access, Smoke Alarm, Air conditioning, Trash cans, Key access, Hardwood or parquet floors, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room Room Type: Twin Room Size: 30 m² 2 Twin bed(s) Bed	Internet Internet facilities Bathroom Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Key card access, Air conditioning, Smoke Alarm, Trash cans, Key access, Interconnecting room(s) available, Hardwood or parquet floors, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Junior Suite Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Internet Internet facilities Bathroom Bathtub, Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Iron, Key card access, Air conditioning, Ironing facilities, Smoke Alarm, Trash cans, Key access, Hardwood or parquet floors, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Executive Suite Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Internet Internet facilities Bathroom Bathtub, Bathrobe, Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Iron, Key card access, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Trash cans, Key access, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Family Suite Room Type: Double Room Size: 70 m² 1 Twin bed(s) Bed 1 King bed(s) Bed	Internet Internet facilities Bathroom Bathtub, Bathrobe, Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Iron, Key card access, Air conditioning, Ironing facilities, Smoke Alarm, Trash cans, Key access, Hardwood or parquet floors, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Stovetop, Kitchenware, Microwave, Dishwasher, Kitchenette, Electric kettle Outdoors Balcony Living Area Sofa, Sitting area, Dining area, Desk Bedroom Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Deluxe Premier Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Internet Internet facilities Bathroom Towels, Toilet paper, Shower, Private bathroom, Hairdryer, Body soap, Free toiletries, Shower cap, Toothbrush, Slippers, Toilet, Shampoo General Iron, Key card access, Air conditioning, Ironing facilities, Smoke Alarm, Trash cans, Key access, Hardwood or parquet floors, Safe Media & Technology Flat-screen TV, Cable channels, TV, Mobile hotspot device, Telephone, Streaming service (like Netflix) Services Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed, Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Platinum Hotel Tunjungan Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Platinum Hotel Tunjungan Surabaya?

Check-in time for Platinum Hotel Tunjungan Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Platinum Hotel Tunjungan Surabaya have a swimming pool?

Yes, this Platinum Hotel Tunjungan Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Platinum Hotel Tunjungan Surabaya?

Best-rates for the Platinum Hotel Tunjungan Surabaya starts from $58 per night with includes Bar, Air Conditioner, Parking, Security/Safety, Business Services, Spa, Entertainment, Child Friendly, Pool, Balcony/Terrace, Accessibility, Hot Tub, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Breakfast, Laundry, Designated Smoking Area, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Platinum Hotel Tunjungan Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Platinum Hotel Tunjungan Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Platinum Hotel Tunjungan Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Platinum Hotel Tunjungan Surabaya?

Based on the information reported by the owner or manager, the Platinum Hotel Tunjungan Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Platinum Hotel Tunjungan Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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