Novotel Samator Surabaya Timur | Hotel in Surabaya
Hotel in Surabaya
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a conference center, and 24-hour room service.
Housekeeping is available on request.
Novotel Samator Surabaya Timur offers 261 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels. Bathrooms include slippers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shampoo
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Hair dryer
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Towels
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Toilet paper
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Private bathroom
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Eco-friendly toiletries
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Soap
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Air conditioning
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Bed sheets
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Eco-friendly cleaning products provided
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Iron/ironing board (on request)
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Laptop-friendly workspace
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Connecting rooms available
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Water-efficient showers only
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Phone
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Energy-saving switches
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Bulk dispenser for toiletries
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LED light bulbs
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Recycling
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Soundproofing
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Desk
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Slippers
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1 restaurant
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2 bars/lounges
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24-hour room service
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Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 145200 per person
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Free bottled water
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Minibar
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Electric kettle
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Free self parking on site
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Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
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Wheelchair-accessible parking available
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Wheelchair-accessible parking
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Wheelchair-accessible concierge desk
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Elevator
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Wheelchair-accessible registration desk
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Wheelchairs available on site
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair accessible (may have limitations)
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Fitness center
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Arcade/game room
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Outdoor pool
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Bicycle rentals
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Children's pool
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42-inch TV
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Cable channels
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Meeting rooms - 10
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Conference center
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Ballroom
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Front-desk safe
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ATM/banking services
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Elevator
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Reception hall
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Grocery/convenience store
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Lockers available
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Indonesian
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English
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Reusable cups only
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Communal living room
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Vegan dining options
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No plastic soda bottles
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Comprehensive food waste policy
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Reusable tableware only
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No plastic coffee stirrers
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At least 80% of food locally-sourced
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Biodegradable coffee stirrers
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At least 80% organic food
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Smoke-free property
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100% renewable energy
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At least 80% lighting from LEDs
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Vegetarian dining options
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Local artist showcase
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No plastic drinking straws
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Fireplace in lobby
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No plastic water bottles
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Humane treatment of captive wild animals
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Locally-owned & organized tours & activities
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Comprehensive recycling policy
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Biodegradable drinking straws
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Arcade/game room
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Outdoor pool
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Soundproofed rooms
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Grocery/convenience store
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Children's pool
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Change of towels (on request)
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24-hour front desk
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Luggage storage
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Concierge services
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Change of bedsheets (on request)
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Daily housekeeping
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Porter/bellhop
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Dry cleaning service
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Available in some public areas: Free WiFi and wired Internet
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Available in all rooms: Free WiFi
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Dock
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Massages
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Room, 1 Double Bed
Room Size:
m2
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GeneralBed count minimum 1, Bed count maximum 1 |
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Executive Suite, Multiple Beds
Room Size:
m2
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GeneralBed count minimum 4, Bed count maximum 4 |
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Executive Suite, 1 King Bed
Room Size:
m2
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GeneralBathrobes, Bed count minimum 1, Bed count maximum 1 |
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Executive Suite, Multiple Beds
Room Size:
m2
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GeneralBathrobes, Bed count maximum 3, Bed count minimum 3 |
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Superior Room, 1 King Bed
Room Size:
301 square feet m2
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GeneralNumber of bedrooms - 1, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Ping - 8.46, Square feet - 301, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Double Room, 1 King Bed
Room Size:
323 square feet m2
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GeneralBathrobes, Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Shower only, Room and bed type depend on availability check-in, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1 |
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Superior Twin Room, 2 Twin Beds
Room Size:
301 square feet m2
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GeneralNumber of bedrooms - 1, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Ping - 8.46, Square feet - 301, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe Twin Room, 2 Twin Beds
Room Size:
323 square feet m2
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GeneralBathrobes, Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Shower only, Room and bed type depend on availability check-in, Rainfall showerhead, Square feet - 323, Bed count minimum 2, Bed count maximum 2 |
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Executive Room, 2 Twin Beds
Room Size:
m2
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GeneralBed count minimum 2, Bed count maximum 2 |
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Superior Suite, 1 King Bed
Room Size:
603 square feet m2
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GeneralBathrobes, Deep soaking bathtub, Square feet - 603, Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1 |
FAQ's
Is this Novotel Samator Surabaya Timur pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Novotel Samator Surabaya Timur?
Check-in time for Novotel Samator Surabaya Timur starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Novotel Samator Surabaya Timur have a swimming pool?
Yes, this Novotel Samator Surabaya Timur has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Novotel Samator Surabaya Timur?
Best-rates for the Novotel Samator Surabaya Timur starts from $40 per night with includes Bedding/Linens, Fireplace/Heating, Bar, Kitchen, Air Conditioner, Pool, TV, Security/Safety, Sports/Activities, Laundry, Parking, View, Wheelchair Accessible, Accessibility, Business Services, Restaurant, Guest Services, Breakfast, Wellness Facilities, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Novotel Samator Surabaya Timur a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Novotel Samator Surabaya Timur wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Novotel Samator Surabaya Timur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Novotel Samator Surabaya Timur?
Based on the information reported by the owner or manager, the Novotel Samator Surabaya Timur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Novotel Samator Surabaya Timur?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
