Is this Novotel Pekanbaru pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Pekanbaru?

Check-in time for Novotel Pekanbaru starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Pekanbaru have a swimming pool?

No, this Novotel Pekanbaru does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Pekanbaru?

Best-rates for the Novotel Pekanbaru starts from $52 per night with includes Internet, Security/Safety, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Pekanbaru a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Pekanbaru wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Pekanbaru has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Pekanbaru?

Based on the information reported by the owner or manager, the Novotel Pekanbaru indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Pekanbaru?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Pekanbaru | Hotel in Pekanbaru

| 8.3 (90 Reviews) | 7 Bathrooms 28 Guests

Hotel in Pekanbaru

Set in Pekanbaru, 656 feet from Ciputra Mall Seraya, Novotel Pekanbaru offers a convenient accommodations. It's a 5-minute drive to the business and entertainment district and a 15-minute drive to government offices. It features free WiFi access throughout the premises. The rooms at Novotel Pekanbaru are fitted with air conditioning and a flat-screen TV. Each room has a seating room and is furnished with a wardrobe. The private bathroom has a shower with hot and cold water. The hotel operates a 24-hour front desk and full security. The staff can assist guests with tour arrangements and ticketing, as well as laundry service with additional charges. Guests can enjoy breakfast at the on site restaurant that also serves lunch and dinner. Pelindo Port is 1.1 mi from the property, while Pekanbaru Bus Station is 3.7 mi away. Sultan Syarif Kasim II International Airport is 5 mi from Novotel Pekanbaru.

Novotel Pekanbaru is located in Pekanbaru.

This 75 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Guest Services, Child Friendly, and several others. This is a 4 star rated property and has over 90 reviews with the average score of 8.3 . Coming to Pekanbaru and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 75 Bedrooms Hotel if you want to learn more about this place in Pekanbaru. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Pekanbaru in Pekanbaru is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Pekanbaru”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Security/Safety

Guest Services

Child Friendly

Internet

Facility Overview

Internet

Wifi

Free Wifi

Internet

Security/Safety

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.66

Location:

8.32

Staff:

8.49

Facilities:

8.06

Comfort:

8.12

Cleanliness:

8.36

Laviolle

Dec 29, 2025 08:00:00 AM

Review Score: 9

Singapore

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Comfortable bed, and its beside ciputra mall. The buffet breakfast has alot of choices

Negative: Nil

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet, Hairdryer, Private bathroom, Slippers, Body soap, Shampoo, Toilet paper, Free toiletries, Toothbrush, Shower General Smoke Alarm, Key card access, Interconnecting room(s) available, Safe, Fire extinguisher, Trash cans, Hardwood or parquet floors, Air conditioning, Soundproof Media & Technology Cable channels, TV, Telephone, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk, Sitting area View View, City view, Pool view Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Clothes rack
Superior Twin Room Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet, Hairdryer, Private bathroom, Slippers, Body soap, Shampoo, Toilet paper, Free toiletries, Toothbrush, Shower General Smoke Alarm, Key card access, Interconnecting room(s) available, Safe, Fire extinguisher, Trash cans, Hardwood or parquet floors, Air conditioning, Soundproof Media & Technology Cable channels, TV, Telephone, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk, Sitting area View View, City view, Pool view Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Clothes rack
Deluxe Double Room with Balcony Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet, Hairdryer, Private bathroom, Slippers, Body soap, Shampoo, Toilet paper, Free toiletries, Toothbrush, Shower General Smoke Alarm, Key card access, Interconnecting room(s) available, Safe, Fire extinguisher, Trash cans, Hardwood or parquet floors, Air conditioning, Soundproof Media & Technology Cable channels, TV, Telephone, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sofa, Desk, Sitting area View View, City view, Pool view Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Clothes rack
Superior Double Room with Sofa Bed Room Type: Double Room Size: 32 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet, Hairdryer, Private bathroom, Slippers, Body soap, Shampoo, Toilet paper, Free toiletries, Toothbrush, Shower General Smoke Alarm, Key card access, Safe, Fire extinguisher, Trash cans, Hardwood or parquet floors, Air conditioning, Soundproof Media & Technology Cable channels, TV, Telephone, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk, Sitting area View View, City view Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack
Superior Twin Room with Sofa Bed Room Type: Twin Room Size: 32 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet, Hairdryer, Private bathroom, Slippers, Body soap, Shampoo, Toilet paper, Free toiletries, Toothbrush, Shower General Smoke Alarm, Key card access, Safe, Fire extinguisher, Trash cans, Hardwood or parquet floors, Air conditioning, Soundproof Media & Technology Cable channels, TV, Telephone, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk, Sitting area View View, City view Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack
Deluxe Twin Room with Balcony Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet, Hairdryer, Private bathroom, Slippers, Body soap, Shampoo, Toilet paper, Free toiletries, Toothbrush, Shower General Smoke Alarm, Key card access, Interconnecting room(s) available, Safe, Fire extinguisher, Trash cans, Hardwood or parquet floors, Air conditioning, Soundproof Media & Technology Cable channels, TV, Telephone, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sofa, Desk, Sitting area View View, City view, Pool view Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Clothes rack
Junior King Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Towels, Toilet, Hairdryer, Private bathroom, Slippers, Body soap, Bathtub or shower, Shampoo, Toilet paper, Free toiletries, Toothbrush, Shower, Bathtub General Smoke Alarm, Key card access, Safe, Fire extinguisher, Trash cans, Hardwood or parquet floors, Air conditioning, Soundproof Media & Technology Cable channels, TV, Telephone, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk, Sitting area View View, City view Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Clothes rack