Is this Novotel Palembang pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Palembang?

Check-in time for Novotel Palembang starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Palembang have a swimming pool?

Yes, this Novotel Palembang has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Palembang?

Best-rates for the Novotel Palembang starts from $64 per night with includes TV, View, Balcony/Terrace, Oceanfront, Accessibility, Sports/Activities, Wellness Facilities, Air Conditioner, Spa, Toiletries, Entertainment, Barbecue/Outdoor Cooking, Transportation/Shuttle, Designated Smoking Area, Wheelchair Accessible, Business Services, Child Friendly, Internet, Pool, Ocean View, Security/Safety, Restaurant, Bar, Guest Services, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Palembang a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Palembang wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Palembang is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Palembang?

Based on the information reported by the owner or manager, the Novotel Palembang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Palembang?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Palembang | Hotel in Palembang

| 8.3 (30 Reviews) | 4 Bathrooms 26 Guests

Hotel in Palembang

Located a 5-minute drive from Palembang Mega Mall, Novotel Palembang offers an outdoor pool, gym and tennis court. Free parking and free WiFi are provided. Four dining options await guests. Novotel Palembang is a 15-minute drive from Sultan Mahmud Badaruddin Airport. Ampera Bridge is a 20-minute ride away. Rooms are fitted with a satellite TV, telephone and safety deposit box. Some rooms offer a balcony with pool views. Guests can relax with a sauna session or head for a singing session in the karaoke rooms. The hotel offers an airline desk providing ticketing services for convenience. A 24-hour front desk is available. Indonesian and international food is served in The Square, while The Orient Restaurant offers Chinese dishes. For drinks and snacks, guests can head to Le Bar or Splash Bar.

Novotel Palembang is located in Palembang.

This 186 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Child Friendly, Internet, and several others. This is a 4 star rated property and has over 30 reviews with the average score of 8.3 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 186 Bedrooms Hotel if you want to learn more about this place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Palembang in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Palembang”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Snack bar

Restaurant

Kids' meals

Wine/Champagne

Parking

Parking

Accessible parking

Parking on site

Private Parking

Free parking

Accessibility

Wheelchair accessible

Bathroom emergency cord

Toilet with grab rails

Activities

Evening entertainment

Spa/Wellness packages

Spa lounge/Relaxation area

Golf course (within 2 miles)

Nightclub/DJ

Steam room

Fitness

Massage

Fitness center

Spa facilities

Sauna

Karaoke

General

Facilities for disabled guests

Family rooms

Designated smoking area

Air conditioning

Wifi in all areas

Non-smoking rooms

Elevator

Soundproof rooms

Safe

Smoke-free property

Guest Services

Laundry

Express check-in/out

Valet parking

Business center

Airport shuttle

Baggage storage

Shuttle service (additional charge)

Daily housekeeping

Shuttle service

Ironing service

Room service

Shared lounge/TV area

Meeting/Banquet facilities

24-hour front desk

ATM on site

Airport shuttle (additional charge)

Fax/Photocopying

Suit press

Concierge

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Sun deck

Outdoor pool

Outdoor pool (year-round)

BBQ facilities

Garden

Terrace

Security/Safety

Fire extinguishers

CCTV in common areas

24-hour security

Security alarm

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Access to healthcare professionals

First aid kits available

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Cashless payment available

Spa

Beach umbrellas

Swimming pool

Beach chairs/Loungers

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.67

Location:

8.35

Staff:

7.95

Facilities:

8.35

Comfort:

8.41

Cleanliness:

8.3

Shah

Feb 12, 2026 08:00:00 AM

Review Score: 9

Malaysia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Clean and comfortable place... Staff all friendly

Negative: I hope you can put table chair at balcony that's all

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin Room Room Type: Triple Room Size: 42 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toothbrush, Toilet paper, Walk-in shower, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet General Smoke Alarm, Air conditioning, Carpeted, Trash cans, Tile/Marble floor, Soundproof, Safe, Laptop safe Media & Technology Telephone, TV, Satellite channels, Flat-screen TV Outdoors Balcony, Terrace Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Extra long beds (> 6.5 ft), Linens, Wardrobe or closet View Garden view, View Services Wake-up service Accessibility Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Room amenities Socket near the bed, Yukata, Non-feather pillow
Superior King Room Room Type: Triple Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toothbrush, Toilet paper, Walk-in shower, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet General Smoke Alarm, Air conditioning, Carpeted, Trash cans, Tile/Marble floor, Soundproof, Safe, Laptop safe Media & Technology Telephone, TV, Satellite channels, Flat-screen TV Outdoors Balcony, Terrace Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Extra long beds (> 6.5 ft), Linens, Wardrobe or closet View Garden view, View Services Wake-up service Accessibility Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Room amenities Socket near the bed, Yukata, Non-feather pillow
Deluxe King Room Room Type: Triple Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toothbrush, Toilet paper, Walk-in shower, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet General Smoke Alarm, Air conditioning, Carpeted, Trash cans, Tile/Marble floor, Soundproof, Safe, Laptop safe Media & Technology Telephone, Flat-screen TV, Satellite channels Outdoors Balcony, Terrace Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Extra long beds (> 6.5 ft), Linens, Wardrobe or closet View Pool view, View Services Wake-up service Accessibility Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Room amenities Socket near the bed, Yukata, Non-feather pillow
Deluxe Twin Room Room Type: Triple Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toothbrush, Toilet paper, Walk-in shower, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Body soap, Shampoo, Toilet General Smoke Alarm, Air conditioning, Carpeted, Trash cans, Tile/Marble floor, Soundproof, Safe, Laptop safe Media & Technology Telephone, Flat-screen TV, Satellite channels Outdoors Balcony, Terrace Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Extra long beds (> 6.5 ft), Linens, Wardrobe or closet View Pool view, View Services Wake-up service Accessibility Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible Room amenities Socket near the bed, Yukata, Non-feather pillow
Junior Suite Room Type: Suite
Family Suite Room Type: Suite
Premium Superior King Room Room Type: Triple 1 King bed(s) Bed
Premium Deluxe King Room Room Type: Triple 1 King bed(s) Bed