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Novotel Balikpapan | Hotel in Balikpapan

| 7.8 (100 Reviews) |  1 Bathroom
Balikpapan Hotel | Novotel Balikpapan

Hotel in Balikpapan

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
Novotel Balikpapan offers 198 air-conditioned accommodations with safes and slippers. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Deep soaking bathtub
  • Free toiletries
  • Towels
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
Bedroom
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Desk
  • Safe
  • Slippers
  • Water-efficient showers only
  • Phone
  • Desk chair
  • Recycling
  • Bulk dispenser for toiletries
Breakfast
  • 24-hour room service
  • 2 restaurants and 1 coffee shop/cafe
  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 181500 for adults and IDR 90750 for children
  • 2 bars/lounges and 1 poolside bar
  • Electric kettle
Parking
  • Shopping center shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Wheelchairs available on site
  • Wheelchair-accessible business center
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
Activities
  • Outdoor pool
  • Fitness center
  • Full-service spa
  • Children's pool
  • Arcade/game room
  • Outlet shopping
  • Health/beauty spa
Entertainment
  • TV
  • Cable channels
General
  • Conference space (10333 square feet)
  • Computer station
  • Business center
  • Meeting rooms - 9
  • Comprehensive food waste policy
  • Local culture & ecosystem education
  • Reusable tableware only
  • Vegan dining options
  • Local artist showcase
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Designated smoking areas (fines apply)
  • Biodegradable drinking straws
  • No plastic water bottles
  • No plastic coffee stirrers
  • Couples dining
  • Reusable cups only
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • Romance packages available
  • Biodegradable coffee stirrers
  • TV in lobby
  • No plastic drinking straws
  • English
  • Indonesian
Guest Services
  • Outdoor pool
  • Children's pool
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Fence around the pool
  • Arcade/game room
  • Daily housekeeping
  • Concierge services
  • Wedding services
  • Luggage storage
  • Hair salon
  • Tour/ticket assistance
  • Laundry facilities
  • Dry cleaning service
  • Change of towels (on request)
  • Porter/bellhop
  • 24-hour front desk
  • Change of bedsheets (on request)
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Outdoor furniture
  • Vegetable garden
  • Garden
  • BBQ grill(s)
Spa
  • Facials
  • Body scrubs
  • 5 treatment rooms
  • Body wraps
  • Couples treatment room(s)
  • Manicures and pedicures
  • Body treatments
  • Reflexology
  • Massages
  • Massage/treatment rooms
  • Aromatherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee contactless check-in available minimum check-in age: 19
Check-out
Check-out before noon contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 375000 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately idr 181500 for adults and idr 90750 for children airport shuttle fee: idr 180000 per vehicle (one way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 375000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) property registration number 55110, 9120003492854

Reviews

Emma
Jan 7, 2026 10:32:01 PM
Review Score:   10
Summary: The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026
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Room Arrangement

Room Info Facilities
Superior Twin Room, 2 Twin Beds
Room Size: 344 square feet m2
2 Twin Beds
Superior Twin Room, 2 Twin Beds

General

Square meters - 32, Square feet - 344, City view, Iron/ironing board (on request), Wheelchair accessible, Number of bedrooms - 1, Ping - 10, Mini-fridge, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Executive Room, 1 Double Bed (Connect to 1 Superior Twin)
Room Size: 1378 square feet m2
1 Double Bed
Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

General

Square meters - 128, Square feet - 1378, Kitchen, City view, Dishwasher, Iron/ironing board, Refrigerator, Ping - 39, Location - top floor, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Suite, 1 King Bed
Room Size: 603 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Square meters - 56, Square feet - 603, Kitchen, City view, Dishwasher, Iron/ironing board, Refrigerator, Ping - 17, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Executive Room, 1 King Bed
Room Size: 1033 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Square meters - 96, Square feet - 1033, Kitchen, City view, Dishwasher, Iron/ironing board, Refrigerator, Ping - 29, Location - top floor, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 40, Square feet - 431, City view, Iron/ironing board (on request), Wheelchair accessible, Number of bedrooms - 1, Ping - 12.11, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Business Suite, 1 King Bed
Room Size: 861 square feet m2
1 King Bed
Business Suite, 1 King Bed

General

Square meters - 80, Square feet - 861, City view, Dishwasher, Iron/ironing board, Refrigerator, Ping - 24, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Square meters - 32, Square feet - 344, City view, Iron/ironing board (on request), Wheelchair accessible, Number of bedrooms - 1, Ping - 10, Mini-fridge, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Suite, 1 Queen Bed with Sofa bed
Room Size: 1378 square feet m2
2 Queen Bed and Double Sofa Bed
Superior Suite, 1 Queen Bed with Sofa bed

General

Square meters - 128, Square feet - 1378, Kitchen, City view, Dishwasher, Iron/ironing board, Refrigerator, Ping - 39, Location - top floor, Dining table, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Junior Suite, 1 King Bed
Room Size: 689 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square meters - 64, Square feet - 689, Kitchen, City view, Dishwasher, Iron/ironing board, Refrigerator, Ping - 19, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Novotel Balikpapan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Balikpapan starts from $45 per night with includes Kitchen, Sports/Activities, Bedding/Linens, Wellness Facilities, Eco Friendly, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Pool, Designated Smoking Area, Toiletries, Entertainment, Breakfast, Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Spa, Bar, Internet, Parking, TV, Wheelchair Accessible, Accessibility, Business Services, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Balikpapan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Balikpapan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.