Is this Movenpick Surabaya City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Movenpick Surabaya City?

Check-in time for Movenpick Surabaya City starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Movenpick Surabaya City have a swimming pool?

Yes, this Movenpick Surabaya City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Movenpick Surabaya City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Movenpick Surabaya City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Movenpick Surabaya City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Movenpick Surabaya City?

Based on the information reported by the owner or manager, the Movenpick Surabaya City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Movenpick Surabaya City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Movenpick Surabaya City | Hotel in Surabaya

| 8.5 (258 Reviews) | 7 Bathrooms 28 Guests

Surabaya Hotel | Movenpick Surabaya City

Hotel in Surabaya

Located in Surabaya, 4.2 miles from Sharp Bamboo Monument, Movenpick Surabaya City provides accommodations with a fitness center, free private parking, a restaurant and a bar. This 5-star hotel offers a 24-hour front desk and a concierge service. The hotel has an outdoor swimming pool, sauna and room service. Guests at the hotel can enjoy a buffet breakfast. Submarine Monument is 4.3 miles from Movenpick Surabaya City, while Gubeng Train Station is 4.5 miles away. Juanda International Airport is 6.8 miles from the property.

Movenpick Surabaya City is located in Surabaya.

This 256 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Wellness Facilities, and several others. This is a 5 star rated property and has over 258 reviews with the average score of 8.5 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 256 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Movenpick Surabaya City in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Movenpick Surabaya City”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Laundry

Facility Overview

Breakfast

Kids' meals

Wine/Champagne

Breakfast in the room

Coffee house on site

Snack bar

Restaurant

Fruit

Parking

Private Parking

Parking

Free parking

Parking on site

Accessible parking

Parking garage

Activities

Fitness center

Sauna

Aerobics

Locker rooms

Fitness

Spa/Wellness packages

Yoga classes

Spa lounge/Relaxation area

Spa facilities

Massage

Fitness classes

General

Safe

Designated smoking area

Non-smoking rooms

Elevator

Air conditioning

Facilities for disabled guests

Smoke-free property

Guest Services

Valet parking

Ironing service

24-hour front desk

Fax/Photocopying

Suit press

Meeting/Banquet facilities

Car rental

Tour desk

Dry cleaning

Baggage storage

Room service

Concierge

Express check-in/out

Private check-in/out

Babysitting/Child services

Daily housekeeping

Laundry

Invoice provided

Outdoors

Outdoor pool

Security/Safety

Fire extinguishers

Key access

Smoke alarms

24-hour security

CCTV outside property

Key card access

CCTV in common areas

Security alarm

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Physical distancing in dining areas

Access to healthcare professionals

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

First aid kits available

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Contactless check-in/out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Spa

Swimming pool

Kids' pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.45

Location:

8.13

Staff:

8.72

Facilities:

8.46

Comfort:

8.81

Cleanliness:

8.5

Eric

Jan 23, 2026 08:00:00 AM

Review Score: 10

Northern Mariana Islands

Reviewer Type: Family With Children

Travel Purpose: business

Positive: The warm welcoming and hospitality! All of the staff and management were very professional and we felt very safe during our stay.

Negative: No complaints of whatsoever.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room Room Type: Double Room Size: 33 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels/Sheets (extra fee), Shower, Towels, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Free toiletries, Walk-in shower, Toothbrush General Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Key access, Ironing facilities, Fire extinguisher, Air conditioning, Tile/Marble floor, Key card access, Carpeted Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View Pool view, City view, View Services Wake-up service Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Feather pillow, Socket near the bed Exclusive services Free gym access
Superior Twin Room Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Towels/Sheets (extra fee), Shower, Towels, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Free toiletries, Walk-in shower, Toothbrush General Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Key access, Ironing facilities, Fire extinguisher, Air conditioning, Tile/Marble floor, Key card access, Carpeted Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View Pool view, City view, View Services Wake-up service Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Feather pillow, Socket near the bed Exclusive services Free gym access
Deluxe Double Room with City View Room Type: Double Room Size: 36 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Towels/Sheets (extra fee), Shower, Towels, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Free toiletries, Walk-in shower, Toothbrush General Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Key access, Ironing facilities, Fire extinguisher, Air conditioning, Tile/Marble floor, Key card access, Carpeted Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View City view, View Services Wake-up service Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Feather pillow, Socket near the bed Exclusive services Free gym access
Deluxe Twin Room with City View Room Type: Twin Room Size: 36 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Towels/Sheets (extra fee), Shower, Towels, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Free toiletries, Walk-in shower, Toothbrush General Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Key access, Ironing facilities, Fire extinguisher, Air conditioning, Tile/Marble floor, Key card access, Carpeted Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View City view, View Services Wake-up service Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Feather pillow, Socket near the bed Exclusive services Free gym access
Executive King Room with City View Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Towels/Sheets (extra fee), Shower, Towels, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Walk-in shower, Toothbrush General Smoke Alarm, Safe, Trash cans, Key access, Ironing facilities, Fire extinguisher, Tile/Marble floor, Air conditioning, Key card access, Carpeted Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View City view, View Services Wake-up service Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Feather pillow, Socket near the bed Exclusive services Free gym access
Executive King Suite Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Towels/Sheets (extra fee), Shower, Towels, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Walk-in shower, Toothbrush General Iron, Smoke Alarm, Safe, Trash cans, Key access, Ironing facilities, Fire extinguisher, Air conditioning, Tile/Marble floor, Key card access, Carpeted Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View City view, View Services Wake-up service Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Feather pillow, Socket near the bed Exclusive services Free gym access
Deluxe King Suite Room Type: Suite Room Size: 62 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Towels/Sheets (extra fee), Shower, Towels, Shower cap, Shampoo, Toilet, Body soap, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Conditioner, Bathtub, Free toiletries, Walk-in shower, Toothbrush General Iron, Interconnecting room(s) available, Smoke Alarm, Safe, Trash cans, Key access, Ironing facilities, Fire extinguisher, Air conditioning, Tile/Marble floor, Key card access, Carpeted Media & Technology Telephone, TV, Flat-screen TV Living Area Sofa, Desk View City view, View Services Wake-up service Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Feather pillow, Socket near the bed Exclusive services Free gym access
Special Offer - Superior Double Room with New Year Eve Dinner Room Type: Double Room Size: 33 m² 1 Queen bed(s) Bed	Exclusive services Free gym access
Presidential King Suite Room Type: Suite Room Size: 163 m²	Food & Drink Tea/Coffee maker Bathroom Shower, Free toiletries Activities Hot tub Living Area Desk Kitchen Coffee machine View City view Exclusive services Free gym access