Mercure Pontianak City Center | Hotel in Pontianak

| 8.2 (101 Reviews) | 4 Bathrooms 15 Guests

Pontianak Hotel | Mercure Pontianak City Center

Hotel in Pontianak

Mercure Pontianak City Center offers contemporary accommodations in West Kalimantan, a 15-minute drive from Supadio International Airport. It features free Wi-Fi connection, a spa with face and body treatments and an outdoor pool. The guest rooms of the Mercure combine traditional décor with designer furnishings. They include air conditioning and satellite TV channels. There is a spacious seating area and private bathrooms with hairdryer and bathrobes. Ebony Restaurant and Bar serves a fusion of Asian, Western and authentic Indonesian food, with an eye-catching open kitchen. Other facilities of the Mercure Pontianak City Center include a well-equipped gym and an airport shuttle service. Located next to the biggest shopping mall complex in West Kalimantan, the hotel offers many shopping and entertaining possibilities. Free private parking is available on site.

Mercure Pontianak City Center is located in Pontianak.

This 257 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Balcony/Terrace, Accessibility, and several others. This is a 4 star rated property and has over 101 reviews with the average score of 8.2 . Coming to Pontianak and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 257 Bedrooms Hotel if you want to learn more about this place in Pontianak. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Pontianak City Center in Pontianak is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Pontianak City Center”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Breakfast in the room

Wine/Champagne

Parking

Private Parking

Parking

Free parking

Activities

Fitness

Massage

Locker rooms

Cycling

Live music/Performance

Fitness center

Spa facilities

Themed dinners

Spa/Wellness packages

General

Wifi in all areas

Safe

Facilities for disabled guests

Non-smoking rooms

Family rooms

Air conditioning

Soundproof rooms

Elevator

Guest Services

Fax/Photocopying

Laundry

Shared lounge/TV area

Room service

Baggage storage

24-hour front desk

Valet parking

Ironing service

Car rental

Daily housekeeping

Meeting/Banquet facilities

Concierge

Business center

Packed lunches

Airport shuttle (additional charge)

Airport shuttle

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

BBQ facilities

Terrace

Outdoor pool (year-round)

Outdoor pool

Security/Safety

Smoke alarms

Fire extinguishers

Key access

CCTV outside property

CCTV in common areas

24-hour security

Key card access

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

First aid kits available

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Face masks for guests available

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Mobile app for room service

Spa

Kids' pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

License number: 55110, 8120103912465

Reviews

Value for money:

7.4

Location:

8.4

Staff:

7.9

Facilities:

7.8

Comfort:

7.9

Cleanliness:

Won

Jul 29, 2026 07:00:00 AM

Review Score: 8

USA

Reviewer Type: Extended Group

Travel Purpose: business

Positive: the location, shopping mall was near the hotel. staffs are very kind. the hotel facility is clean. the hotel restaurant is clean and nice. Front desk staffs are very kind.

Negative: Breakfast is not included in the hotel price. There isn't any space for the personal office work place and the desk outside of the hotel room.

Summary: 4 nights

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room Room Type: Twin Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Toothbrush, Shower cap, Body soap, Slippers, Shampoo, Shower, Private bathroom, Additional toilet, Conditioner, Free toiletries, Toilet, Hairdryer, Toilet paper, Towels, Bath or shower General Hardwood or parquet floors, Trash cans, Safety deposit box, Key access, Interconnected room(s) available, Key card access, Smoke Alarm, Carpeted, Air conditioning Media & Technology Satellite channels, Flat-screen TV, Mobile hotspot device, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Cleaning products, Electric kettle, Refrigerator, Dryer Living Area Desk, Seating area, Sofa Bedroom Extra long beds (> 80 inches), Cribs, Linens View Pool view, City view, View Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator Room amenities Clothes rack, Non-feather pillow, Sofa bed, Socket near the bed
Superior Twin Room Room Type: Twin Room Size: 22 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Toothbrush, Shower cap, Body soap, Slippers, Shampoo, Shower, Private bathroom, Additional toilet, Conditioner, Free toiletries, Toilet, Hairdryer, Toilet paper, Towels, Bath or shower General Hardwood or parquet floors, Trash cans, Safety deposit box, Key access, Key card access, Smoke Alarm, Air conditioning Media & Technology Satellite channels, Flat-screen TV, Mobile hotspot device, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Cleaning products, Electric kettle, Refrigerator, Dryer Living Area Desk, Seating area Bedroom Extra long beds (> 80 inches), Cribs, Linens View Pool view, City view, View Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator Room amenities Clothes rack, Non-feather pillow, Socket near the bed
Deluxe King Room Room Type: Double Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Toothbrush, Shower cap, Body soap, Slippers, Shampoo, Shower, Private bathroom, Additional toilet, Conditioner, Free toiletries, Toilet, Hairdryer, Toilet paper, Towels, Bath or shower General Hardwood or parquet floors, Trash cans, Safety deposit box, Key access, Interconnected room(s) available, Key card access, Smoke Alarm, Carpeted, Air conditioning Media & Technology Satellite channels, Flat-screen TV, Mobile hotspot device, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Cleaning products, Electric kettle, Refrigerator, Dryer Living Area Desk, Seating area, Sofa Bedroom Extra long beds (> 80 inches), Cribs, Linens View Pool view, City view, View Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator Room amenities Clothes rack, Non-feather pillow, Sofa bed, Socket near the bed
Superior King Room Room Type: Double Room Size: 22 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Toothbrush, Shower cap, Body soap, Slippers, Shampoo, Shower, Private bathroom, Additional toilet, Conditioner, Free toiletries, Toilet, Hairdryer, Toilet paper, Towels, Bath or shower General Hardwood or parquet floors, Trash cans, Safety deposit box, Key access, Key card access, Smoke Alarm, Air conditioning Media & Technology Satellite channels, Flat-screen TV, Mobile hotspot device, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Cleaning products, Electric kettle, Refrigerator, Dryer Living Area Desk, Seating area Bedroom Extra long beds (> 80 inches), Cribs, Linens View Pool view, City view, View Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator Room amenities Clothes rack, Non-feather pillow, Socket near the bed

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mercure Pontianak City Center starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Mercure Pontianak City Center has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Pontianak City Center starts from $32 per night with includes Restaurant, Guest Services, Entertainment, Breakfast, Air Conditioner, Parking, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Child Friendly, Pool, TV, Transportation/Shuttle, Bar, Internet, Laundry, Wheelchair Accessible, Barbecue/Outdoor Cooking, Security/Safety, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Pontianak City Center is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Pontianak City Center indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability