Is this JW Marriott Hotel Medan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Medan?

Check-in time for JW Marriott Hotel Medan starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Medan have a swimming pool?

Yes, this JW Marriott Hotel Medan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Medan?

Best-rates for the JW Marriott Hotel Medan starts from $99 per night with includes Child Friendly, Internet, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Breakfast, Security/Safety, Toiletries, Entertainment, Spa, Hot Tub, Kitchen, Air Conditioner, Parking, Pool, TV, Guest Services, Laundry, Accessibility, Business Services, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Medan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Medan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Medan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Medan?

Based on the information reported by the owner or manager, the JW Marriott Hotel Medan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Medan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Medan | Hotel in Medan

| 9.2 (625 Reviews) | 1 Bathroom

Hotel in Kesawan, Medan

Luxury hotel with 3 restaurants, near Grand City Hall
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
JW Marriott Hotel Medan offers 287 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Separate bathtub and shower

Bathrobes

Hair dryer

Rainfall showerhead

Towels

Soap

Shampoo

Free toiletries

Bedroom

Air conditioning

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Premium bedding

Bed sheets

Safe

Recycling

Laptop-friendly workspace

Desk

Iron/ironing board

Desk chair

Water-efficient showers only

Slippers

Energy-saving switches

Connecting rooms available

LED light bulbs

Breakfast

1 bar

3 restaurants and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 288000 for adults and IDR 144000 for children

Electric kettle

Coffee/tea maker

Free bottled water

Minibar

Parking

Airport shuttle on request

Covered valet parking on site (IDR 200000 per day)

Free secured, covered self parking on site

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking available

Accessibility

Area rugs in room

Valet for wheelchair-equipped vehicle

Elevator

Accessible airport shuttle

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Tile flooring in room

1 on-site accessible parking spaces

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Elevator door width (inches): 31

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Stair-free path to entrance

Visual fire alarm

Wheelchair-accessible path to elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Sauna

Hot tub

Outdoor pool

Full-service spa

24-hour health club

Children's pool

Steam room

Entertainment

55-inch LED TV

Pay movies

Satellite channels

General

Computer station

Meeting rooms

Business center

Ballroom

Front-desk safe

Gift shop/newsstand

ATM/banking services

Elevator

Free newspapers in lobby

Banquet hall

Chinese (Mandarin)

Dutch

Malay

Indonesian

English

No plastic coffee stirrers

Rooftop garden

TV in lobby

No plastic drinking straws

Couples dining

Vegan dining options

Biodegradable drinking straws

Smoke-free property

At least 80% lighting from LEDs

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

Outdoor pool

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Laundry facilities

Children's pool

Snack bar/deli

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Free in-room WiFi has a 10-device limit

Outdoors

Vegetable garden

Spa

Massage - deep-tissue

Body scrubs

Spa open daily

Aromatherapy

Body treatments

Body wraps

Manicures and pedicures

Steam room

Reflexology

Facials

Massage - hot stone

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for idr 484000.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately idr 288000 for adults and idr 144000 for children airport shuttle fee: idr 350000 per vehicle (one-way, maximum occupancy 4) covered valet parking fee: idr 200000 per day rollaway bed fee: idr 484000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Piergiorgio

Jan 4, 2026 08:21:03 PM

Review Score: 6

Summary: Rooms are clean however all venue’s area are not so clean

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 2 Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 13.60, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Panoramic Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view, Number of bathrooms - 1
Junior Suite, 1 King Bed, City View Room Size: 969 square feet m² 1 King Bed	General Executive level room, Dining table, Square feet - 969, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Ping - 27, Square meters - 90, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Presidential Suite, 1 King Bed Room Size: 2153 square feet m² 1 King Bed	General Executive level room, Dining table, Ping - 61, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square feet - 2153, Private bathroom, Separate sitting area, Square meters - 200, Bed count minimum 1, Bed count maximum 1, City view
Executive Deluxe Room Size: 711.7 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Private bathroom, Square feet - 711.7, Number of bedrooms - 0, Square meters - 66.1, Bed count minimum 1, Extra bed count 1, Ping - 20, Bed count maximum 1, City view, Number of bathrooms - 1
Ambassador Suite Room Size: 1346 square feet m² 1 King Bed	General Executive level room, Dining table, Number of bedrooms - 0, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Ping - 38, Square feet - 1346, Separate sitting area, Square meters - 125, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 1, Square feet - 484, Wheelchair accessible, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Bed count minimum 1, Bed count maximum 1, City view