Is this JW Marriott Hotel Medan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Medan?

Check-in time for JW Marriott Hotel Medan starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Medan have a swimming pool?

Yes, this JW Marriott Hotel Medan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Medan?

Best-rates for the JW Marriott Hotel Medan starts from $101 per night with includes Pool, Designated Smoking Area, View, Oceanfront, Security/Safety, Business Services, Restaurant, Internet, Ocean View, Accessibility, Transportation/Shuttle, Wellness Facilities, Spa, Bar, Child Friendly, Laundry, Fireplace/Heating, Toiletries, Guest Services, Entertainment, Breakfast, Air Conditioner, Parking, Wheelchair Accessible, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Medan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Medan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Medan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Medan?

Based on the information reported by the owner or manager, the JW Marriott Hotel Medan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Medan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Medan | Hotel in Medan

| 8.9 (636 Reviews) | 12 Bathrooms 27 Guests

Hotel in Kesawan, Medan

Centrally located, JW Marriott Hotel Medan offers accommodations with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness center, a spa and 6 dining options. Shuttle from Center Point Mall is provided. Each spacious guestroom comes equipped with an iPod dock and mini-bar. Free bottle water and a tea/coffee maker are provided. Attached bathrooms feature rain showers. The hotel’s spa offers Balinese-style treatments, massages and therapy baths. It also has plunge pools and a steam room. Marriot Cafe has an international buffet and Jade Chinese Restaurant serves Cantonese cuisine. Prime Steak House offers a variety of steaks, seafood and wines. You can enjoy live entertainment and happy hour at Prime Bar. JW Marriott Hotel Medan is located in downtown Medan, Sumatra Island, Indonesia. It is 3117 feet from Medan's main train station, and 16 mi from Kualanamu International Airport.

JW Marriott Hotel Medan is located in Medan.

This 280 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Wellness Facilities, Spa, and several others. This is a 5 star rated property and has over 636 reviews with the average score of 8.9 . Coming to Medan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 280 Bedrooms Hotel if you want to learn more about this place in Medan. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Hotel Medan in Medan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Medan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Breakfast in the room

Special diet meals (on request)

Snack bar

Kids' meals

Wine/Champagne

Kid-friendly buffet

Parking

Parking on site

Parking garage

Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Bathroom emergency cord

Activities

Steam room

Yoga classes

Couples' massage

Locker rooms

Fitness

Neck massage

Fitness center

Spa facilities

Happy hour

Massage

Foot massage

Back massage

Spa lounge/Relaxation area

Spa/Wellness packages

Full-body massage

Nightclub/DJ

Live music/Performance

Golf course (within 2 miles)

General

Elevator

Safe

Non-smoking rooms

Air conditioning

Heating

Smoke-free property

Designated smoking area

Facilities for disabled guests

Guest Services

Baggage storage

Airport shuttle (additional charge)

Ironing service

ATM on site

Laundry

24-hour front desk

Currency exchange

Airport shuttle

Suit press

Private check-in/out

Daily housekeeping

Meeting/Banquet facilities

Express check-in/out

Valet parking

Fax/Photocopying

Business center

Dry cleaning

Room service

Car rental

Concierge

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool (year-round)

Outdoor pool

Security/Safety

Fire extinguishers

Security alarm

Key card access

CCTV outside property

24-hour security

CCTV in common areas

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Beach umbrellas

Pool with view

Beach chairs/Loungers

Kids' pool

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.62

Location:

8.94

Staff:

9.37

Facilities:

8.9

Comfort:

9.09

Cleanliness:

9.04

Lay Bee

Jan 30, 2026 08:00:00 AM

Review Score: 9

Malaysia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: We truly enjoyed the delicious breakfast! The staff were all friendly and attentive, especially Mr. Andi, who thoughtfully introduced us to a variety of local food and drinks. We would also like to thank Mr Andi and Ms. Sally from the Executive Lounge for their warm hospitality and assistance throughout our stay.

Negative: The room and pool could use some upgrades to enhance guests' comfort and overall experience.

Summary: We will be back! :)

See All Reviews

Room Arrangement

Room Info	Facilities
Executive lounge access, Guest room, 1 King Room Type: Twin/Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Interconnecting room(s) available, Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Toilet with grab rails, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Executive lounge access, Larger Guest room, 1 King Room Type: Double Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Guest room, 1 King, Panoramic City view Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Interconnecting room(s) available, Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Adapted bath, Toilet with grab rails, Roll-in shower, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Junior King Suite Room Type: Suite Room Size: 90 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk, Dining area, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dining table, Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window
Deluxe King Room Room Type: Twin/Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Interconnecting room(s) available, Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Executive Twin Room with Lounge Access Room Type: Twin Room Size: 45 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Interconnecting room(s) available, Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Deluxe Twin Room Room Type: Twin Room Size: 45 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Interconnecting room(s) available, Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Guest room, 2 Twin/Single Bed(s), Panoramic City view Room Type: Twin Room Size: 45 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Interconnecting room(s) available, Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Wine glasses Accessibility Accessible by elevator, Adapted bath, Roll-in shower, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Larger Ambassador Suite with Lounge Access Room Type: Suite Room Size: 125 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Guest bathroom, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk, Dining area, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dining table, Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels
Executive Presidential Suite with Lounge Access Room Type: Suite Room Size: 200 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Shower, Hairdryer, Shower cap, Bathtub or shower, Towels/Sheets (extra fee), Shampoo, Guest bathroom, Body soap, Bidet, Toilet paper, Slippers, Towels, Toilet, Private bathroom, Conditioner, Bathrobe, Free toiletries, Walk-in shower, Bathtub, Toothbrush General Ironing facilities, Key card access, Smoke Alarm, Carpeted, Safe, Iron, Air conditioning, Trash cans, Key access Media & Technology Flat-screen TV, TV, Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Sitting area, Desk, Dining area, Sofa View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dining table, Electric kettle, Wine glasses Accessibility Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Feather pillow Pool and Spa Pool towels