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Hotel Neo Gubeng by ASTON | Hotel in Surabaya

| 7.8 (70 Reviews) |  2 Bathrooms  5 Guests
Gubeng Hotel | Hotel Neo Gubeng by ASTON

Hotel in Gubeng, Surabaya

Comfortable Accommodations

Hotel Neo Gubeng by ASTON in Surabaya offers air-conditioned rooms with private bathrooms, work desks, and free toiletries. Each room includes a TV, electric kettle, and wardrobe, ensuring a pleasant stay.

Modern Facilities

Guests can enjoy a modern restaurant serving Asian cuisine, a buffet breakfast, and a 24-hour front desk. Free WiFi is available in public areas, and the hotel provides a paid airport shuttle service, concierge, and room service.

Convenient Location

Located 8.7 mi from Juanda International Airport, the hotel offers bicycle parking, daily housekeeping, and luggage storage. Additional amenities include a workout room, full-day security, and a paid airport shuttle service.

Hotel Neo Gubeng by ASTON is located in Surabaya.

This 2 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Transportation/Shuttle, Business Services, and several others. This is a 3 star rated property and has over 70 reviews with the average score of 7.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 2 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Neo Gubeng by ASTON in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Neo Gubeng by ASTON”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
Parking
  • Free parking
  • Parking on site
  • Parking
Activities
  • Spa and wellness center
General
  • Air conditioning
  • Designated smoking area
  • Safe
  • Non-smoking rooms
  • Smoke-free property
Guest Services
  • Meeting/Banquet facilities
  • Dry cleaning
  • Baggage storage
  • 24-hour front desk
  • Laundry
  • Daily housekeeping
  • Valet parking
  • Concierge
  • Airport shuttle
  • Room service
  • Airport shuttle (additional charge)
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that the property requires a deposit pre-payment. staff will contact guests directly for payment instructions.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

License number: 55110, 8120119261642

Reviews

Value for money:
8.34
Location:
8.47
Staff:
8.85
Facilities:
7.91
Comfort:
8.23
Cleanliness:
8.13
Naomi
Apr 23, 2026 07:00:00 AM
Review Score:   7
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Location was my concern ,very close to gubeng train station
Negative: The room was not clean Towels etc, too old and dirty
See All Reviews

Room Arrangement

Room Info Facilities
Standard Single Room
Room Type: Double
Room Size: 16 m2
1 Twin bed(s) Bed
Standard Single Room

Bathroom

Toilet, Free toiletries, Towels, Shower, Private bathroom

Media & Technology

Cable channels, Telephone, Flat-screen TV

General

Air conditioning

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room amenities

Drying rack for clothing, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin or Double Room
Room Type: Twin/Double
Room Size: 23 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Superior Twin or Double Room

Bathroom

Toilet, Free toiletries, Towels, Shower, Private bathroom

Media & Technology

Cable channels, Telephone, Flat-screen TV

General

Air conditioning

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room amenities

Drying rack for clothing, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Gubeng hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Gubeng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Gubeng hotel starts from $35 per night with includes Child Friendly, Internet, Parking, Designated Smoking Area, Transportation/Shuttle, Business Services, Kitchen, Laundry, Air Conditioner, Security/Safety, Bedding/Linens, Restaurant, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gubeng hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Gubeng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.