Hotel Majapahit Surabaya - MGallery | Hotel in Surabaya

| 9.2 (334 Reviews) |  1 Bathroom
Surabaya Hotel | Hotel Majapahit Surabaya - MGallery

Hotel in Surabaya

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Housekeeping is available on request.
Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Eco-friendly toiletries
  • Bathrobes
  • Bidet
  • Hair dryer
  • Separate bathtub and shower
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Desk
  • Phone
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • In-room massage
  • LED light bulbs
  • Water-efficient showers only
  • Turndown service
  • Safe
  • Slippers
  • Laptop-friendly workspace
  • Free newspapers
  • Iron/ironing board (on request)
  • Soundproofing
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • 3 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 223850 per person
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Free bottled water
  • Coffee/tea maker
  • Minibar
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Airport shuttle on request
  • Free self parking on site
  • Limo/town car service
  • Free shopping center shuttle
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
Activities
  • Health/beauty spa
  • Outlet shopping
  • Golfing
  • Zoo
  • Playground
  • Children's pool
  • Shopping
  • Billiards/pool table
  • Outdoor pool
  • Full-service spa
  • Fitness center
  • Sauna
  • Steam room
Entertainment
  • 42-inch LCD TV
  • Cable channels
  • Premium channels
General
  • Business center
  • Meeting rooms
  • Computer station
  • Front-desk safe
  • Gift shop/newsstand
  • Elevator
  • Banquet hall
  • Water dispenser
  • Ballroom
  • Indonesian
  • English
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reusable cups only
  • Humane treatment of captive wild animals
  • Annual offsets purchased for at least 10% of carbon footprint
  • No plastic soda bottles
  • At least 80% of food locally-sourced
  • Reusable tableware only
  • Biodegradable coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Biodegradable drinking straws
  • At least 80% organic food
Guest Services
  • Free cribs/infant beds
  • Playground
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Outdoor pool
  • Babysitting (surcharge)
  • Soundproofed rooms
  • Laundry facilities
  • Laundry facilities
  • Dry cleaning service
  • Porter/bellhop
  • Daily housekeeping
  • Concierge services
  • Change of bedsheets (on request)
  • Luggage storage
  • Change of towels (on request)
  • Wedding services
  • Tour/ticket assistance
  • Hair salon
  • 24-hour front desk
  • Turndown service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • BBQ grill(s)
  • Garden
  • Rooftop terrace
Spa
  • Facials
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • 3 treatment rooms
  • Couples treatment room(s)
  • Hot tub
  • Reflexology
  • Sauna
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open select days
  • Aromatherapy
  • Steam room

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 453750.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately idr 223850 per person airport shuttle fee: idr 340000 per vehicle (one-way, maximum occupancy 4) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 453750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Jay
Apr 22, 2026 12:19:28 PM
Review Score:   10
Summary: This historic hotel is maintained the grandeur of colonial architecture and the friendliness of the staff. Everyone is very polite, friendly and very helpful. Breakfast is amazing. Indonesian breakfast is one of the best in my opinion. I definitely will come back and stay longer
See All Reviews

Room Arrangement

Room Info Facilities
Heritage Suite King Bed
Room Size: 614 square feet m2
1 King Bed
Heritage Suite King Bed

General

Square feet - 614, Number of bedrooms - 1, Garden view, Ping - 17.26, Separate sitting area, Square meters - 57, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Classic Room, 2 Twin Beds
Room Size: 474 square feet m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Number of bedrooms - 1, Garden view, Ping - 13.32, Extra bed count 1, Square feet - 474, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Majapahit Legendary Suite King Bed
Room Size: 1044 square feet m2
1 King Bed
Majapahit Legendary Suite King Bed

General

Square meters - 97, Square feet - 1044, Dining table, Pool view, Number of bedrooms - 1, Separate sitting area, Ping - 29.34, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Separate dining area
Heritage Suite Twin Bed
Room Size: 614 square feet m2
2 Twin Beds
Heritage Suite Twin Bed

General

Square feet - 614, Number of bedrooms - 1, Garden view, Ping - 17.26, Separate sitting area, Square meters - 57, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed
Room Size: 474 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Number of bedrooms - 1, Garden view, Ping - 13.32, Bed count minimum 1, Extra bed count 1, Square feet - 474, Bed count maximum 1, Square meters - 44
Presidential Suite, 1 King Bed
Room Size: m2
1 King Bed
Presidential Suite, 1 King Bed

General

Number of living rooms 0, Dining table, Number of bedrooms - 2, Garden view, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $107 per night with includes Pool, Business Services, Guest Services, Child Friendly, Kitchen, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Air Conditioner, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Barbecue/Outdoor Cooking, Hot Tub, Parking, TV, Balcony/Terrace, Bar, Breakfast, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD107
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