Hotel City Star | Hotel in Sandakan

Name: Hotel City Star
Address: Sandakan, Sabah, Malaysia, MY
Price range: Prices for upcoming dates start at $16 per night
Rating: 6

| 6.0 (14 Reviews) | 1 Bathroom

Hotel in Sandakan

Hotel in Sandakan with a restaurant
Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel City Star offers 40 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Sandakan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Amenities

Air Conditioner

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Towels

Hair dryer (on request)

Private bathroom

Bedroom

Air conditioning

Phone

Desk

Iron/ironing board

Breakfast

1 restaurant

Room service available

Free bottled water

Parking

No onsite parking available

Entertainment

Premium channels

Flat-screen TV

General

Malay

English

Smoke-free property

Guest Services

Laundry facilities

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in time starts at 2:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Mar 27, 2024 03:14:46 PM

Review Score: 6

Summary: There are improvements being carried out, which will make a difference in the future. We were unable to get the advertised wifi at all, despite the router being reset many times. This was annoying. On four occasions we had random people enter our room without knocking, which was not okay. Once guy even got cross with us and said we should have locked the door. I had to clean the bathroom before use and despite being given a non-smoking room, the smell of cigarettes was present I. The duvet, towels and there was cigarette ash all over the top of the toilet seat. Cigarette burns were present on the furniture. A local mosque is across the road and while we enjoy hearing the call to prayer, it was not so great to hear each session broadcast over mega-speakers outside. Every mic drop/exchange, everything and with single-glazed windows, we didn't get much sleep. Close to amenities though and staff are nice.

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Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Triple Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Standard Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Hotel City Star pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel City Star have a swimming pool?

No, this Hotel City Star does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel City Star?

Best-rates for the Hotel City Star starts from $16 per night with includes Toiletries, Internet, TV, Wellness Facilities, Guest Services, Child Friendly, Laundry, Air Conditioner, Security/Safety, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel City Star a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel City Star wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel City Star has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel City Star?

Based on the information reported by the owner or manager, the Hotel City Star indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel City Star?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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