Is this Balikpapan hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Balikpapan hotel have a swimming pool?

Yes, this Balikpapan hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balikpapan hotel?

Best-rates for the Balikpapan hotel starts from $50 per night with includes Balcony/Terrace, Transportation/Shuttle, Guest Services, Bar, Toiletries, Air Conditioner, TV, Accessibility, Business Services, Bedding/Linens, Laundry, Parking, Pool, Wheelchair Accessible, Wellness Facilities, Breakfast, Kitchen, Security/Safety, Restaurant, Entertainment, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balikpapan hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balikpapan hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balikpapan hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balikpapan hotel?

Based on the information reported by the owner or manager, the Balikpapan hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balikpapan hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Points by Sheraton Balikpapan | Hotel in Balikpapan

| 8.8 (38 Reviews) | 1 Bathroom

Balikpapan Hotel | Four Points by Sheraton Balikpapan

Hotel in Balikpapan

Hotel with free valet parking, in the vicinity of E Walk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, 24-hour room service, and concierge services.
Housekeeping is available on request.
Four Points by Sheraton Balikpapan offers 138 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Toilet paper

Toothbrush and toothpaste

Hair dryer

Soap

Private bathroom

Free toiletries

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Free cribs/infant beds

Premium bedding

Bed sheets

Rollaway/extra beds (surcharge)

Desk

Mobile key entry

Turndown service

Separate sitting area

Iron/ironing board

Recycling

Energy-saving switches

Electrical adapters/chargers

Water-efficient showers only

Slippers

Phone

LED light bulbs

Laptop-friendly workspace

Safe

Soundproofing

Connecting rooms available

Breakfast

Full breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 140000 for adults and IDR 98000 for children

1 restaurant

24-hour room service

Free tea bags/instant coffee

Electric kettle

Minibar

Refrigerator

Free bottled water

Parking

Free 24-hour roundtrip airport shuttle

Free valet parking on site

Wheelchair-accessible parking available

Free self parking on site

Airport shuttle on request

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Transfer shower

Braille signage

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Low-height electrical outlets in bathroom

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Stair-free path to entrance

Wheelchair-accessible registration desk height (inches): 41

Wheelchairs available on site

Elevator

Wheelchair-accessible parking

Wheelchair-accessible pool

Visual fire alarm

Hospital bed available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 47

Portable bathtub seat

1 on-site accessible parking spaces

Well-lit path to entrance

Wheelchair-accessible business center

Activities

Outdoor pool

Fitness center

Entertainment

42-inch flat-screen TV

Premium channels

Cable channels

General

24-hour business center

Meeting rooms - 7

Free newspapers in lobby

Elevator

Front-desk safe

ATM/banking services

Banquet hall

Reception hall

Indonesian

English

At least 80% lighting from LEDs

No plastic drinking straws

Vegetarian dining options

Comprehensive food waste policy

No plastic coffee stirrers

TV in lobby

Vegan dining options

Biodegradable drinking straws

Smoke-free property

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Free cribs/infant beds

Laundry facilities

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Soundproofed rooms

Luggage storage

Turndown service

Concierge services

24-hour front desk

Wedding services

Change of bedsheets (on request)

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor entertainment area

Garden

Vegetable garden

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 17

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for idr 350000.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately idr 140000 for adults and idr 98000 for children rollaway bed fee: idr 350000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Kathryn

Jul 20, 2025 06:35:44 PM

Review Score: 10

Summary: Beautiful hotel! Clean, modern, great service. Highly recommend!

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, City View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Shower only, Hand-held showerhead, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 1 Bedroom, Pool View Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Ping - 24, Hand-held showerhead, Square feet - 861, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Pool view, Separate bathtub and shower, Square meters - 80, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Pool View Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Pool view, Shower only, Ping - 12, Hand-held showerhead, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Room, 2 Twin Beds, Pool View Room Size: 431 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 40, Pool view, Shower only, Ping - 12, Hand-held showerhead, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Pool View (Corner) Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Shower only, Ping - 14, Hand-held showerhead, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Pool view, Bathroom emergency pull cord, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1