Elais by ARTOTEL | Hotel in Medan

| 9.0 (5 Reviews) | 6 Bathrooms 13 Guests

Hotel in Medan

Comfortable Accommodations

Elais by ARTOTEL in Medan offers air-conditioned rooms with private bathrooms, balconies, and city views. Each room includes a work desk, seating area, and free WiFi.

Dining Experience

The modern restaurant serves Asian and international cuisines for lunch and dinner, including halal options. Guests can enjoy a continental, buffet, or Asian breakfast.

Convenient Facilities

The hotel features a elevator, 24-hour front desk, concierge service, coffee shop, full-day security, bicycle parking, room service, and luggage storage. Free on-site private parking is available.

Local Attractions

Maimun Palace and Medan Grand Mosque are 3.1 mi away, Medan Train Station and Pajak Ikan Medan are 3.7 mi distant, and Kualanamu International Airport is 18 mi from the property.

Elais by ARTOTEL is located in Medan.

This 75 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Breakfast, Child Friendly, and several others. This is a 3 star rated property and has over 5 reviews with the average score of 9 . Coming to Medan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 75 Bedrooms Hotel if you want to learn more about this place in Medan. These details are authentic, as they are provided by our partner, booking.com.

This Elais by ARTOTEL in Medan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Elais by ARTOTEL”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Parking

Private Parking

Parking garage

Free parking

Parking on site

Parking

General

Wifi in all areas

Elevator

Designated smoking area

Facilities for disabled guests

Air conditioning

Non-smoking rooms

Safe

Guest Services

Room service

Baggage storage

Meeting/Banquet facilities

24-hour front desk

Dry cleaning

Ironing service

Concierge

Daily housekeeping

Laundry

Internet

Wifi

Free Wifi

Internet

Security/Safety

CCTV in common areas

CCTV outside property

Security alarm

24-hour security

Fire extinguishers

Key card access

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Delivered food covered securely

Breakfast to-go containers

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

First aid kits available

Cashless payment available

Mobile app for room service

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties.

Reviews

ASBI

Jul 13, 2026 07:00:00 AM

Review Score: 8

Malaysia

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room Room Type: Studio Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Internet Internet facilities Bathroom Towels, Toilet paper, Slippers, Toothbrush, Shower, Hairdryer, Toilet, Conditioner, Shower cap, Body soap, Free toiletries, Private bathroom, Bidet, Shampoo General Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Interconnected room(s) available, Air conditioning, Ironing facilities, Safety deposit box Media & Technology Mobile hotspot device, Cable channels, TV, Satellite channels, Telephone Outdoors Balcony Living Area Seating area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Superior Twin Room Room Type: Studio Room Size: 24 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Internet Internet facilities Bathroom Towels, Toilet paper, Slippers, Toothbrush, Shower, Hairdryer, Toilet, Conditioner, Shower cap, Body soap, Free toiletries, Private bathroom, Bidet, Shampoo General Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Interconnected room(s) available, Air conditioning, Ironing facilities, Safety deposit box Media & Technology Mobile hotspot device, Cable channels, TV, Satellite channels, Telephone Outdoors Balcony Living Area Seating area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Deluxe King Room Room Type: Double Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Internet Internet facilities Bathroom Towels, Toilet paper, Slippers, Toothbrush, Shower, Hairdryer, Toilet, Conditioner, Shower cap, Body soap, Free toiletries, Private bathroom, Bidet, Shampoo General Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Ironing facilities, Safety deposit box Media & Technology Mobile hotspot device, Cable channels, TV, Satellite channels, Telephone Outdoors Balcony Living Area Seating area, Sofa, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Junior Suite Room Type: Suite Room Size: 48 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Internet Internet facilities Bathroom Towels, Toilet paper, Slippers, Toothbrush, Shower, Hairdryer, Toilet, Conditioner, Shower cap, Bath or shower, Body soap, Free toiletries, Private bathroom, Bath, Bidet, Shampoo General Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Ironing facilities, Safety deposit box Media & Technology Mobile hotspot device, Cable channels, TV, Satellite channels, Telephone Outdoors Balcony Living Area Seating area, Sofa, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 48 m² 1 Queen bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Internet Internet facilities Bathroom Towels, Toilet paper, Slippers, Toothbrush, Shower, Hairdryer, Toilet, Conditioner, Shower cap, Bath or shower, Body soap, Free toiletries, Private bathroom, Bath, Bidet, Shampoo General Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Ironing facilities, Safety deposit box Media & Technology Mobile hotspot device, Cable channels, TV, Satellite channels, Telephone Outdoors Balcony Living Area Seating area, Sofa, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Studio - Disability Access Room Type: Studio Room Size: 24 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Internet Internet facilities Bathroom Towels, Toilet paper, Slippers, Toothbrush, Shower, Hairdryer, Toilet, Conditioner, Shower cap, Body soap, Free toiletries, Private bathroom, Bidet, Shampoo General Trash cans, Smoke Alarm, Hardwood or parquet floors, Key card access, Air conditioning, Ironing facilities, Safety deposit box Media & Technology Cable channels, TV, Satellite channels, Flat-screen TV, Telephone Outdoors Balcony Living Area Seating area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Upper floors accessible by elevator Room amenities Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Elais by ARTOTEL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Elais by ARTOTEL?

Check-in time for Elais by ARTOTEL starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Elais by ARTOTEL have a swimming pool?

No, this Elais by ARTOTEL does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Elais by ARTOTEL?

Best-rates for the Elais by ARTOTEL starts from $38 per night with includes Accessibility, Restaurant, Guest Services, Parking, Wheelchair Accessible, Security/Safety, Business Services, Breakfast, Child Friendly, Internet, Laundry, Air Conditioner, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Elais by ARTOTEL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Elais by ARTOTEL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Elais by ARTOTEL is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Elais by ARTOTEL?

Based on the information reported by the owner or manager, the Elais by ARTOTEL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Elais by ARTOTEL?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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